Quick answer: Tap Add Staff . Under User Details , enter First name , a PIN and choose an Access Role . Last name , Email Address and Mobile Number are optional. Then follow the steps below.
Nomni POS for Android can make staff ask a manager or admin for their PIN before protected actions such as discounts, opening the cash drawer or viewing reports. The setting was added in 2.3.23 and finished in 2.3.24, so use 2.3.24 or later. It matches setting B15 on Nomni POS for iPad.
Before you start
How do I staff roles?
Follow these steps:
Tap Add Staff.
Under User Details, enter First name, a PIN and choose an Access Role. Last name, Email Address and Mobile Number are optional.
Use Menu Access Restrictions to limit which menus this person can open.
Tap Add.
What you should see: the change is saved after you finish — if not, check you completed: Tap Add ..
Full guide: Staff Settings (Android).
Who: the venue owner or a manager.
Device: Nomni POS for Android 2.3.24 or later on every device.
How it works
Managers and admins are never asked for a PIN.
Staff, setting on, role allows the action: staff see a manager PIN prompt. A manager or admin enters their PIN and the action goes ahead.
Staff, role does not allow the action: staff see Access Denied ("You don't have access to this page/action."), whether the setting is on or off.
Setting off: the staff role alone decides. No PIN is asked.
Actions that can ask for a manager PIN
Apply discount to items and orders
Clear held orders
Open cash drawer manually
View reports
Access printer settings
Access POS settings
Cancel an item that has already been printed
Transfer items or orders (only asked when the setting is on)
Turn the setting on
Log in to Nomni POS as a manager or admin.
Open Settings > General Settings.
In Search Settings, type manager.
Turn on Staff require manager/admin PIN for protected actions.
Let the POS sync. Repeat the check on each device.
What you should see: the setting shows as on.
Check it works
Log out, then log in with a staff PIN.
Open the cash drawer from the menu, or try to apply a discount.
When asked, have a manager or admin enter their PIN.
What you should see: a manager PIN prompt appears for the staff member, and the action goes ahead once a manager or admin enters their PIN.
If something goes wrong
Staff see Access Denied instead of a PIN prompt: the staff role does not allow that action. Go to Settings > Staff Management > Manage Access Roles and allow it for the role.
No PIN prompt at all: check the setting is on and the device is on 2.3.24 or later. Then let the POS sync.
A manager is asked for a PIN: check that person's access role is set to Manager in Staff Management.
Need help?
Message us from the chat in Nomni Console, email support@nomni.ai or call 1300 445 483. Tell us your venue name, the device, the app version and what you have already tried.