Quick answer: On Nomni POS (iPad), open Staff (or Settings > Staff), add a person with a name, role and PIN, or tap an existing staff member to edit their PIN/role or remove them. You can also manage staff under Users in Nomni Console.
Use this guide to add a new staff member, change their PIN or role, or remove them, on Nomni POS for iPad. On Android, see "Staff Management (Android)". You can also manage staff in Nomni Console.
Before you start
Use the Master POS. Staff Management only shows on the Master.
Log in as a manager, admin or super admin. Other staff see "No Access to This Page".
The iPad needs internet, because staff are saved to Nomni.
Add a staff member
Open the menu at the top and tap Staff Management.
Tap ADD NEW.
Enter First Name and Last Name.
Choose their role under System Roles.
Enter a PIN of 1 to 4 digits. Each staff member needs a different PIN.
To let them log in to Nomni Console, turn on Enable Backend Access, then enter a Username, Password and Confirm Password.
Tap SAVE.
What you should see: the new staff member in the list. On the other iPads, the new PIN works after a staff sync (below).
Change a PIN, name or role
Go to Staff Management and search for the person in Search Staff.
Tap their name to open Edit Staff.
Make the change and tap SAVE.
Remove a staff member
Open the person in Edit Staff.
Tap DELETE.
When asked "Delete this user?", confirm.
Who can change whom
Managers can add and edit Staff-level users only.
Admins can add and edit staff and managers.
Super admins can edit everyone except other super admins.
Nobody can change their own role.
Make a new PIN work on every iPad
PINs are checked on each iPad, so other iPads need the updated staff list.
On each iPad, go to Settings > Sync.
Tap SYNC STAFF LIST FROM BACKEND.
You can also tap the refresh button on the PIN lock screen.
If something goes wrong
"PIN already exists."
Another staff member uses that PIN. Choose a different one.
"PIN is a numerical string with 1 ~ 4 digits."
Use numbers only, up to 4 digits.
"Those passwords didn't match. Try again."
Type the same password in both boxes.
"Invalid Pin" on another iPad
"Pin entered does not match any user." Sync the staff list on that iPad (above).
"Couldn't Update Staff List"
The iPad couldn't reach Nomni. Check the Wi-Fi and try again.
Staff Management is missing
You are on a Slave iPad. Use the Master POS or Nomni Console.
Need help?
Email support@nomni.ai, call 1300 445 483, or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.