Quick answer: Open the menu: tap the ▼ arrow next to the screen name in the top bar Tap Product , then the category. Then follow the steps below.
This guide is for Nomni POS for Android (Sunmi, iMin and other Android POS devices). For the iPad app, search the help centre for the iPad version.
Before you start
Who: A manager, or staff whose role can edit products.
Device: Nomni POS on an Android device.
You need: The product set up in your menu.
Mark a product sold out
Open the menu: tap the ▼ arrow next to the screen name in the top bar
Tap Product, then the category.
Find the product (use Search Products) and switch Available off.
What you should see: the product shown as Sold Out on the POS. The change also syncs to online ordering and the kiosk, where the item shows as sold out.
Make it available again
Go to Products > Sold Out Products.
Find the product (use Search for sold out products) and tap it.
Confirm "Are you sure you want to remove the sold-out status for this product?".
You can also switch Available back on in Products > Product.
If something goes wrong
"The item is sold out" when adding it to an order
Make it available again as above.
Sold out on the POS but still orderable online
Check the POS is online and is the Master, then run a sync. If it still shows, contact us with the product name.
Need help?
Email support@nomni.ai, call 1300 445 483, or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.