Quick answer: With the order open, tap Discount on the cart. On Apply Discount , choose % Discount or $ Discount and enter the amount. Then follow the steps below.
This guide is for Nomni POS for Android (Sunmi, iMin and other Android POS devices). For the iPad app, search the help centre for the iPad version.
Before you start
Who: Staff whose access role allows discounts. Some venues ask for a manager PIN.
Device: Nomni POS on an Android device, logged in, with the register open.
You need: Items in the cart. For targeted coupons, add the member to the order first.
Discount the whole order
With the order open, tap Discount on the cart.
On Apply Discount, choose % Discount or $ Discount and enter the amount.
If asked Confirm Change, pick a Reason, add Comments if needed, and tap Confirm.
If asked "Type Manager's Pin to continue", ask a manager to enter their PIN.
What you should see: the discount on the cart and a lower Total Sales.
Discount one item or change its price
Tap the price of the item in the cart.
On Enter Discount / Modify Price, choose $ Discount or % Discount, or Change unit price to type a new price.
Enter the amount and tap Modify.
What you should see: the new price on that item line.
To change how many of an item are on the order, tap the item's quantity instead.
Apply a coupon
Tap Discount on the cart.
Tap General Coupon and enter or scan the coupon code, or tap Targeted Coupons to see the coupons the member on the order can use.
Pick the coupon.
What you should see: the coupon discount on the cart. If the coupon can't be used, the POS shows the reason.
When you take payment, the POS may show Targeted Coupons for the member. Pick one, or tap Continue to pay without it. From version 2.3.26 the POS checks a targeted coupon before the first payment, so an expired or used-up coupon is stopped before any money is taken.
Remove a discount
Open Apply Discount again and tap Reset. For an item, tap its price and tap Reset.
If something goes wrong
"You don't have permission to apply this discount."
Your access role can't use that discount. Ask a manager, or change the role in Settings > Staff Management > Manage Access Roles.
The price can't be tapped
Some items are locked from price changes, for example after they have been sent or printed. Ask a manager.
Coupon not accepted
Check the coupon is active, not used up and valid for this order type and time in Nomni Console. See "Coupons".
Need help?
Email support@nomni.ai, call 1300 445 483, or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.