Skip to main content
Discounts and on-the-spot price changes
Kevin Cheav avatar
Written by Kevin Cheav
Updated over 2 months ago

In this article:

  • Price changes

  • Price change ranges

  • Discounts

  • Discount reasons

  • Discount reporting

Permanent Price Changes

To make a permanent price change for a product, you must edit the product’s details within the menu. This allows for long-term adjustments and is reflected across all systems once saved.


Temporary Price Changes on the Spot

Temporary price changes can be applied directly at the point of sale (POS). These changes are often used for promotions or situational discounts. However, the extent to which prices can be changed is regulated by the Price Change Range, ensuring that staff cannot make excessive price alterations.

.


Understanding Price Change Range

The Price Change Range defines how much a staff member can adjust a product’s price within a predefined percentage limit. This limit is set in the backend and varies depending on the role of the logged-in user (e.g., manager vs. staff).

Configuring Price Change Range

  1. Go to Configuration > Company Profile > Basic Info on the backend.

  2. Enter the new Price Change Range percentage for both managers and staff.

  3. Click Save to apply the changes.

Example: If the Price Change Range is set to 10%, and a product costs $100, the lowest price a staff member can set is $90. They will be unable to discount the product to $80, ensuring price adjustments stay within the defined range.

4. Sync the settings on the iPad by going to the Sync Tab and selecting Sync Modifiers.

Methods for Temporary Product Price Changes on the POS

Single Item Price Change

  1. Add the desired item to the order.

  2. Tap on the price of the item.

  3. Enter the new price you wish to apply.

  4. Tap CHANGE UNIT PRICE to confirm.

Total Price Change for Multiple Items

  1. Tap the consolidated price of all items.

  2. Enter the new total price for the group of items.

  3. Tap MODIFY to confirm the change.


Change Unit Price for Multiple Items

  1. Tap the consolidated price of the group of items.

  2. Enter the new price for a single unit of the item.

  3. Tap CHANGE UNIT PRICE.

  4. The item price will update accordingly, based on the new unit price multiplied by the quantity

Applying Discounts in ABACUS POS

Discounts can be applied to individual items or to the entire order. The system allows for both percentage-based and dollar-based discounts.

Single item

Percentage Discount

  1. Add the item to the order.

  2. Tap the price of the item.

  3. Enter the discount percentage.

  4. Tap % DISCOUNT.

The price will automatically adjust to reflect the discounted amount.

DOLLAR DISCOUNT

  1. Add the item to the order.

  2. Tap the price of the item.

  3. Enter the specific discount amount in dollars.

  4. Tap $ DISCOUNT.

The item price will update accordingly.

Whole Order Discounts

Percentage Discount

  1. Tap DISCOUNT from the order summary screen.

  2. Enter the percentage discount to apply to the entire order.

  3. Tap % DISCOUNT.

The total order price will adjust based on the percentage reduction.

Dollar Discount

  1. Tap DISCOUNT from the order summary screen.

  2. Enter the discount amount in dollars.

  3. Tap $ DISCOUNT.

The total order price will update with the applied discount.

If the discount is one that is regularly used, you may wish to create a coupon.

CHANGE UNIT PRICE

  1. Add an item to the order

  2. Tap the price of the item

  3. Enter the discount amount

  4. Press $ DISCOUNT

  5. The item price will update accordingly

Discount Reasons

Enforcing Discount Reasons

You can enforce a rule requiring staff to select a predefined reason for every discount applied. This helps track the reasons for discounts and improve accountability in sales reporting.

Configuring Discount Reasons

  1. On the backend, go to POS Settings > Discount Reasons.

  2. Click Add New Reason and enter a reason (e.g., “Employee Discount”).

3. On the POS, go to Settings > Sync Tab, and tap SYNC MODIFIERS to update the system.

4. Go to the System Tab and enable A29. REQUIRE DISCOUNT REASON.
Optionally, enable A51 to force staff to select a predefined reason rather than writing their own.

5. Once enabled, when a discount is applied, the user will be prompted to select or enter a reason. This reason will appear in the Discount Report in the Invoice View for reference.



Discount Reporting

Discount Reporting in ABACUS POS

Discount reporting allows you to analyze the discounts applied across your sales and understand how they impact your business.

Accessing Discount Reports

  1. Go to Reports > Sales > Discount on the backend to view your discount report.

2. Scroll down to view Sales By Time and access detailed invoice information.
3. Discounts, including those applied via coupons, will be listed in the report for easy tracking.

Export Order Items

When you export your "Order Items" CSV File (POS > Reports > Sales Activity > Export Order Items): You can review discounts for each item as well as the overall discount applied to the order.

Invoice Discount: This column will show the total discount for the entire order

  • Discount: This column will reflect individual discounts applied to specific order items.

See also:

Did this answer your question?