Quick answer: On Nomni Console, go to POS Settings > Table Ordering Settings > Configuration. Under Configuration > Staff Verification, enter a 4-digit PIN. Then follow the steps below.
Table Ordering Staff PIN
You can prevent accidental access to the settings by forcing users to enter a Staff Verification PIN before going to the Settings page.
To create a Table Ordering Staff Verification PIN:
On Nomni Console, go to POS Settings > Table Ordering Settings > Configuration
Under Configuration > Staff Verification, enter a 4-digit PIN
Click Save
On the Master POS, do a Master Sync then select Notify Clients when prompted
Note:
The Table Ordering Staff Verification PIN is different to the PIN that each staff member may have attributed individually for the POS
The Staff Verification PIN will always be the PIN that you have created in Nomni Console
If you change the Staff Verification PIN on the individual Table Ordering apps, that Staff Verification PIN will only apply to that specific iPad and it will be reset to Nomni Console Staff Verification PIN whenever there is a Master Sync
PIN to send order
If you have a limited number of iPads, you may not have them situated at each table separately. Instead, your wait staff might give the iPad to a customer, then return when they have added all their orders to the cart. Then, the staff member will enter the Staff Verification PIN to send the order. This ensures that orders are not sent accidentally or without the staff first reviewing the order.
To enforce the Staff Verification PIN to be entered for every order:
On Nomni Console, go to POS Settings > Table Ordering Settings > Configuration
Make sure that you have a Staff Verification PIN
Tick the checkbox for Add Order to Cart
A new setting will appear: Enter Staff PIN To Send Order. Tick this checkbox.
Click Save
On the Master POS, do a Master Sync then select Notify Clients when prompted
Remove PIN
To remove the Table Ordering Staff Verification PIN:
On Nomni Console, go to POS Settings > Table Ordering Settings > Configuration
Under Configuration > Staff Verification, clear the PIN
Click Save
On the Master POS, do a Master Sync then select Notify Clients when prompted
If your Master POS is Nomni POS for Android
In the Table Ordering app settings, set POS Platform to Android. The Staff PIN group then shows Require a PIN to change settings instead of Update Staff PIN, and staff use their own POS PINs.
Make sure at least one staff member has a PIN in Nomni Console, and sync the POS.
In Table Ordering settings, go to Staff PIN and turn on Require a PIN to change settings.
To ask for a PIN before each order is sent, turn on Enter Staff PIN To Send Order under Change Working Mode.
What you should see: a PIN pad when someone opens settings. A wrong PIN shakes the field and clears it.
"No staff PINs found" or "No staff accounts found" means the POS has no staff with PINs yet.
Need help?
Need help?
Email support@nomni.ai, call 1300 445 483, or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.