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How to allow customers to request a bill via Table Ordering

Enable bill requests on the Table Ordering App (2nd generation)

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Written by Lucien Hopkinson

Quick answer: On Nomni Console, go to POS Settings > Table Ordering Settings. Under Configuration, tick Display Request Bill Button. Then follow the steps below.

Customers can request to have their bill printed and taken to their table.

When customers Request Bill, a green Bill Requested ($) icon will appear on the POS Table Map at their table.

It will disappear when the order has been paid.

To set this up:

  1. On Nomni Console, go to POS Settings > Table Ordering Settings

  2. Under Configuration, tick Display Request Bill Button

  3. Click Save

  4. On the Master POS, do a Master Sync and select Notify Clients when prompted

You can also set this up locally on the iPad (Show Request Bill), but the settings will always be overridden by Nomni Console when you do a Master Sync. You should always use Nomni Console for your settings.

To use:

  1. Customer taps Request Bill on the top left corner of the screen

  2. The Bill Requested icon ($) appears on the Table Map

  3. Your staff prints the bill and provides it to the customer

  4. Your staff taps Cancel Bill on the Table Ordering app. Alternatively, depending on your workflow, your staff may not Cancel Bill, but instead clear the bill alert when completing the transaction at the POS.


Need help?

Email support@nomni.ai or call 1300 445 483.

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