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Customise your Order Status Screen (via KDS)
Customise your Order Status Screen (via KDS)

Show your customers when an order is ready!

Kevin avatar
Written by Kevin
Updated over a week ago

In this article:

About

The Order Status Screen is an extra screen connected to your KDS that will display when each order is Preparing... and Ready!.

As you complete each order on the KDS, the Order Status Screen will be updated.

Order status

Preparing...

When an order is received on the KDS, it will appear as Preparing...

Ready!

When an order is ticked off on the KDS, the order number will appear under Ready!

Collected

When the order has been collected, swipe the number under Ready! and it will disappear.

Please contact the Abacus sales team to add the Order Status Screen to your subscription.

Rotate the Order Status Screen

Like the Kitchen Display Screen, the Order Status Screen can be used in both portrait mode and landscape mode.

Tap the Rotate Screen button to switch the Order Status Screen into portrait mode.

Each time you press this button, the screen will rotate 90 degrees clockwise.


Change colours

Under Colour Setting, select the colours for the background and text of both sides of the Order Status Screen.

Add padding/ insets

Add space (or "padding") around your Order Status Screen by modifying the insets (in pixels).

Display customer names

Display the customer name and/or order number on the Order Status Screen. The customer name/order number will display in the Preparing… column when the order is being prepared, and will move to the Ready! column when the order is ready.

  1. Enable A12. ASK FOR CUSTOMER NAME FOR TAKEAWAY ORDERS on the POS.

2. Enable Display Order Number and/or Display Customer Name on the KDS.

3. The customer order number and/or customer name will display on the Order Status Screen.

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