Managing Loyalty Points in the Nomni Application
Loyalty points are a key feature of the Nomni application, allowing businesses to reward their customers for purchases and engagement. This guide explains how loyalty points are managed, including whether they are added automatically or manually, and provides a step-by-step guide for manually adding points.
Automatic vs. Manual Points Addition
In the current setup of the Nomni application, loyalty points are not added automatically after a purchase. Instead, they must be added manually by the user. This ensures greater control over the allocation of points and allows for adjustments based on specific business needs.
How to Manually Add Points
To manually add points to a member’s account, follow these steps:
Navigate to the Loyalty Marketing section in the backend of the Nomni application.
Open the Point Transactions menu.
Tap on New Point Transaction to create a new entry.
Enter the required details for the transaction, such as the member’s account information and the number of points to be added.
Click Save to record the points for the member.
By following these steps, you can ensure that loyalty points are accurately added to your customers’ accounts.
Related Topics
Setting up a loyalty program in Nomni
Managing customer accounts in Nomni
Customizing loyalty rewards
For further assistance, refer to the Nomni support documentation or contact customer support.