Mark a product sold out on the POS
Tap and Hold down on the product. The Product Details window opens.
Tap SOLD OUT. The product is greyed out.
When it is back in stock, open Product Details again and tap RESET.
You can also track stock automatically using Portions. [CONFIRM] Steps for Android POS. One merchant reported sold-out not working on Android after an update.
Mark a variant (option) sold out
For a Variant to be able to set as sold out, you need to attach a product to the product variant.
Add or edit variants and modifiers
In the backend, go to Products > Product Variants.
Click New Group, or the pencil icon on an existing group.
Enter the name and values, set the options, and save.
Attach the group to the products it applies to, then sync the POS.
POS price doesn't match the online or menu price
Online ordering and delivery menus are published separately. After changing prices, republish the menu and run a Master Sync.
Kiosks need a menu sync after any price or product change.
Check for a surcharge or price level affecting one channel only.
New product not showing online or on Uber Eats / DoorDash
Check the product is in the online or delivery menu and the category is visible.
In Delivery > Delivery Menus, open the menu, save and republish it.
Run a Master Sync, then refresh the storefront to check.
Want us to make the change?
For bulk menu changes, send an email to your Account Manager and you'll be directed to the menu builder team. Or you can reach out to support and ask for guidance on how to do menu update.
Related: Product Variant User Guide · POS Menu · Nomni Ordering Menu Update · How to Update Trading Hours