If you changed, added or deleted items in Nomni Console and the POS still shows the old menu, the change usually hasn't been published to the POS menu or synced to the iPad yet. You can fix this yourself in a few minutes.
1. Check the POS menu in Nomni Console
Log in to Nomni Console and open the POS menu you use.
Tap the pencil icon to edit it. Make sure deleted items are also removed from the menu itself, and new items are added to the right category.
Publish the POS menu. Saving a product is not enough on its own; the menu must be republished.
2. Sync the POS
On the Master iPad, go to Settings > Sync and tap each of these in order:
Sync changed products & extras
Sync all products & extras
Sync all product images (only if images are wrong)
Sync changed menu
Sync all menu
Master Sync
3. Refresh the app
Force close Nomni POS (swipe it away) and open it again.
If the change still isn't there, restart the iPad and check again.
Run Master Sync on every Slave iPad too, so all devices show the same menu.
Multi-venue (HQ) accounts
If your menu is managed by your head office, the HQ menu has to be published to your store first. Ask your HQ admin to republish, then repeat step 2.
Online menu not updating?
The online store uses a separate menu. See Online ordering prices not updating: change the price and publish.
Still not fixed?
Contact Nomni Support only if the steps above did not work. Tell us your venue name, which device (Master or Slave), your Nomni POS version, what you tried, and a photo or screenshot of the screen. That lets us go straight to a fix.