Quick answer: On Nomni POS for iPad, go to Settings > External Devices > ESL. Choose ZKong as the provider, enter the account, password and store ID from ZKong, and save. Then open a product and add its shelf-label tag code.
These steps are for Nomni POS managers and admins using Nomni POS on iPad with ZKong electronic shelf labels. For Nomni POS for Android (grocery version), see "Scales, customer displays and shelf labels on Nomni POS for Android".
Connect your shelf-label account
Go to Settings > External Devices > ESL. A manager may need to log in.
Tap the provider field. In Select Provider, choose ZKong.
Enter the account, password and store ID from ZKong.
Save. The iPad shows "Saving ESL settings...".
What you should see: "Successfully saved ESL settings".
Important: The ZKong password is private. Don’t send it by chat or email, or include it in a screenshot.
Link a shelf label to a product
Open the product you want to label.
Open its ESL tags. The screen is titled EDIT ESL TAGS.
Type the tag code from the shelf label in Input New Tag Code.
Tap Template and choose a design in Select Template.
Optional: add a QR code in QRCode Content.
Tap SAVE.
What you should see: The tag code on the product. The shelf label updates with the product’s details and price.
If something goes wrong
What you see | What to do |
"Please select a provider." or "Please enter a valid account." (or password or store ID) | Fill in every field, then save again. |
"Error" with a message from the shelf-label service | Check the account details with ZKong, then save again. |
"This tag is binding with" another product | The tag is already on another product. Tap CONTINUE to move it to this product. |
"Failed to load templates" | Check the iPad is online and your ESL settings are saved, then try again. |
"Failed to add tag" or "Failed to unbind" | Check the tag code matches the label, then try again. |
"Failed to edit ESL tags" | Check your ESL settings under External Devices. |
Need help?
Email support@nomni.ai or call 1300 445 483.