Quick answer: On Point of Sale , tap the price of the item in the order. Choose % DISCOUNT , $ DISCOUNT , modify price or change unit price. Then follow the steps below.
Before you start
Who: Staff and managers.
Device: Nomni POS on iPad.
Permissions and settings: If A29. Require Discount Reason is on, you must pick a reason.
Discount or re-price one item
On Point of Sale, tap the price of the item in the order.
Choose % DISCOUNT, $ DISCOUNT, modify price or change unit price.
Enter the value and confirm.
You should see the new price on the line.
Discount the whole order
Open the order discount option.
Choose a percentage or a flat dollar amount, or pick a discount from the list.
Enter a reason if asked.
Confirm. The discount shows on the order total.
Apply a coupon code
Scan the coupon, or enter its code.
Check the discount appears on the order.
Coupon messages and what they mean
You can type or scan a coupon code starting with $ (for example $SAVE10), or enter it in the Coupon Code field of the discount screen. A coupon replaces any other coupon or order discount already on the order.
Message | What to do |
Coupon Successfully Applied | The discount is on the order. |
Cannot Use Coupon: The Coupon has expired | The coupon's end date has passed. |
Cannot Use Coupon: This coupon is no longer available. | The coupon was turned off or used up. |
Cannot Use Coupon: Coupon is not recognised in our system. | Check the code. Codes need at least 4 characters after the $. |
Cannot Use Coupon: Failed to get coupon from server. | The POS couldn't reach Nomni. Check the internet and try again. |
Cannot Use Coupon: You do not have permission to use this coupon. | Your login can't use this coupon. A manager can approve it with their PIN if asked. |
Coupon Declined: Order does not meet coupon minimum spent requirement | Add more to the order to reach the minimum spend. |
Coupon Declined: Order does not meet coupon requirements | The order needs the products or category the coupon asks for. |
Coupon Removed: Order no longer meets coupon requirements. | Items were removed, so the coupon came off. Add them back and apply again. |
Discount Cannot Make Item Price Negative | The discount is bigger than the item price. The most you can take off is 100%. |
If something goes wrong
Can't change prices: your role may not allow it. Ask a manager.
Coupon refused: check it's still valid and hasn't reached its usage limit, in Nomni Console > Discount Management.
Still need help?
Email support@nomni.ai with your venue name, the device you are using and a photo of the screen.
You can also call 1300 445 483.