If you can log in using another browser (such as Firefox or Chrome) but not Safari, your details are correct. The problem is Safari.
How to fix it
In Safari, close the tab and open a new tab.
Go to the login page and try again.
If it still fails, open Safari > Settings > Privacy > Manage Website Data, remove the data for the Nomni site, and try again.
Or use Chrome or Firefox.
What you should see: the login works and you see your dashboard.
If something goes wrong
If no browser works, reset your password with Reset your Nomni Console password.
Need help?
Email support@nomni.ai or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.