Quick answer: Install KDS Go from Nomni Store (most Nomni kitchen screens already have it). Open the app, allow location, then on Welcome Back sign in with the same company Username and Password as your POS. Then set up a printer if you use one and connect to your POS in Settings > Device Setup.
Use this guide to set up a new Nomni KDS for Android (KDSGo) screen in your kitchen and connect it to your POS. For the iPad KDS, see Connect the KDS to the POS.
Before you start
Who: a manager.
You need: the KDS screen, your Master POS (on and logged in), and your Nomni company login, the same one your POS uses.
The KDS and the POS must be on the same venue Wi-Fi. Your plan needs a free KDS licence. Message us if you're not sure.
1. Install and allow permissions
If the app (called Kitchen Display on the device) isn't installed, open Nomni Store on the screen (the Nomni Store app, or nomni-store.web.app in the browser), tap KDS Go, tap Install latest, then Install on this device. Approve it from a phone that is signed in to Nomni Store, then open the download and tap Install. Full steps: "Install or update Nomni POS, Nomni KDS or Nomni Kiosk on an Android device with Nomni Store".
Open the app. On "Allow Kitchen Display to access this device's location?", tap While using the app. The KDS needs location to find the POS on the Wi-Fi. Notifications is optional.
If you see The permission prompt did not appear on this device, tap Open Settings, go to Permissions, turn on Location, and come back to the app. If you tapped Don't allow by mistake, do the same in Settings > Apps > Kitchen Display > Permissions.
2. Sign in
On Welcome Back, enter your Username and Password. Use the same company login as the POS.
Tap Sign In.
What you should see: the printer setup question, or your dockets screen if a printer is already set up. The app version shows at the bottom of the sign-in screen, for example "Version: 2.0.17".
3. Set up a printer (optional)
The KDS asks Are you using a Printer with your Kitchen Display?
Choose USB or Bluetooth, pick the printer, then name it on Name your printer. You can change the name later in Settings.
Or tap Setup later to skip.
When you see Your Printer and Kitchen Display Screen is now ready, tap Start.
4. Connect to your POS
Open Settings > Device Setup.
Set Order Source: Android POS or iOS POS for your POS type, Cloud for cloud orders, or KDS Master if another KDS is your main kitchen screen.
Give the screen a Device Name, for example Grill or Pass.
Set Location to the printer location this screen should show, for example Kitchen. Leave it on All Locations to show everything.
Set Order Types, or leave Show All.
Only one KDS should have Device Mode Master turned on, and only if you use KDS Master as the source on your other screens.
What you should see:Server Connected, then new orders from the POS appear on the screen.
5. Check it works
Place a test order on the POS with an item for this screen's location.
Check it appears on the KDS, then tap Done.
Set up the next screen faster
Open Settings > General > Export / Import Settings and tap Export. On the new screen, tap Import and choose the file. Then change the Device Name and Location.
See connected KDS screens from the POS
Connected KDS Go on the POS lists the KDS Go screens linked to this POS and shows how many items are assigned to each.
If you see No KDS is connected or CONNECTION LOST, check the KDS is on, signed in and on the same network, then reconnect it.
Scheduled Orders holds orders for later. Tap View … scheduled orders to see them. Each shows Order Number:, Order Time:, Scheduled Time:, Customer:, Order Type: and Order Items:. Tap Send Now to send one to the kitchen straight away.
If something goes wrong
No orders: see Nomni KDS not getting orders from the POS.
Any other message: see Nomni KDS messages and what they mean.
Please enter credentials: the Username or Password box is blank. Fill in both and tap Sign In.
Could not Sign In: check the username and password. Use the POS company login.
Please check the login credentials of the KDS: the KDS is on a different company from the POS. Log out and sign in with the POS login.
Need help?
Email support@nomni.ai, call 1300 445 483, or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.