If your loyalty programme is connected to the Nomni Rewards app, some Loyalty Marketing pages become read-only, and a banner explains that the onboarding team manages the configuration.
Before you start
Any Nomni Console user.
Steps
Read the banner at the top of the page.
You can still view your rules, transactions and customer points.
To change earning or redemption rules, contact your account manager or message us with the change you want.
If something goes wrong
The banner says "Integration status unavailable": refresh the page. If it stays, message us.
Still need help?
Message us in chat or email support@nomni.ai with your venue name and a screenshot of the page.