Use this guide to set up a new Nomni KDS for Android (KDSGo) screen in your kitchen and connect it to your POS. For the iPad KDS, see Connect the KDS to the POS.
Before you start
Who: a manager.
You need: the KDS screen, your Master POS (on and logged in), and your Nomni company login, the same one your POS uses.
The KDS and the POS must be on the same venue Wi-Fi. Your plan needs a free KDS licence. Message us if you're not sure.
1. Install and allow permissions
Install the Nomni KDS app on the screen. Most Nomni kitchen screens come with it installed. If yours doesn't, message us and we'll tell you where to get it for your device.
Open the app. When it asks, allow Location. The KDS needs it to find the POS on the Wi-Fi. Notifications is optional.
If you see The permission prompt did not appear on this device, tap Open Settings, turn the permission on, and come back to the app.
2. Sign in
Enter your Username and Password. Use the same company login as the POS.
Tap Sign In.
Or, to connect straight to a POS, tap Or Enter IP Address and enter the Master POS IP address.
3. Set up a printer (optional)
The KDS asks Are you using a Printer with your Kitchen Display?
Choose USB or Bluetooth, pick the printer, then name it on Name your printer. You can change the name later in Settings.
Or tap Setup later to skip.
When you see Your Printer and Kitchen Display Screen is now ready, tap Start.
4. Connect to your POS
Open Settings > Device Setup.
Set Order Source: Android POS or iOS POS for your POS type, Cloud for cloud orders, or KDS Master if another KDS is your main kitchen screen.
Give the screen a Device Name, for example Grill or Pass.
Set Location to the printer location this screen should show, for example Kitchen. Leave it on All Locations to show everything.
Set Order Types, or leave Show All.
Only one KDS should have Device Mode Master turned on, and only if you use KDS Master as the source on your other screens.
What you should see:Server Connected, then new orders from the POS appear on the screen.
5. Check it works
Place a test order on the POS with an item for this screen's location.
Check it appears on the KDS, then tap Done.
Set up the next screen faster
Open Settings > General > Export / Import Settings and tap Export. On the new screen, tap Import and choose the file. Then change the Device Name and Location.
If something goes wrong
Could not Sign In: check the username and password. Use the POS company login.
Please check the login credentials of the KDS: the KDS is on a different company from the POS. Log out and sign in with the POS login.
No orders: see Nomni KDS not getting orders from the POS.
Any other message: see Nomni KDS messages and what they mean.
Need help?
Email support@nomni.ai or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.