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How to set up reservation sessions, deposits and blackout dates

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Written by Lucien Hopkinson

Quick answer: In the top bar click POS , then in the left menu go to Reservations > Reservation Configuration . Under Sessions , click Add Session for each booking period (for example Lunch, Dinner). Then follow the steps below.

Reservations is no longer available to new customers. If you use Reservations today, it keeps working until it is retired on 3 November 2026. Your account manager can help you move to another booking option before then.


What this is for

Set how online reservations work: the sessions guests can book, reservation types, deposits, instructions and notes, blackout dates and terms.


Before you start

  • You're signed in to the Nomni Console at Nomni Console (app.abacus.co) with a login that can see this page. If it's missing from your menu, ask your account owner to check your role.


Set up reservations

  1. In the top bar click POS, then in the left menu go to Reservations > Reservation Configuration.

  2. Under Sessions, click Add Session for each booking period (for example Lunch, Dinner).

    Nomni POS Console Reservation Configuration screen with Sessions and Add Session highlighted
  3. Under Reservation Types, add types such as Standard or Function.

    Nomni POS Console Reservation Configuration screen with Reservation Types highlighted
  4. Under Deposit, set the Minimum Guests To Charge Deposit. Under Settings, set the Default Reservation Duration.

    , set the Minimum Guests To Charge Deposit . Under Settings , set the Default Reservation Duration .
  5. Fill in Reservation Instructions, Reservation Notes and Terms and Conditions.

    Nomni POS Console Reservation Configuration with Reservation Instructions and Reservation Notes highlighted
  6. Under Blackout Dates, click Add Blackout and pick the date and Blacked out sessions.

    Nomni POS Console Reservation Configuration screen with Blackout Dates and Add Blackout highlighted
  7. Click Save.

    Click Save

Reservation Configuration also has Estimated Waiting Time (minutes).


Tips

  • Block out public holidays early so guests can't book them.


Common problems

  • "Name is too long (max 20 characters)."

    Shorten the session or type name.

  • "The blocking session cannot save past dates"

    Pick a date from today on.

  • "The date has been existed."

    That date is already blacked out.


Still stuck?

If something on this page looks broken, or you need a change to your account, chat with us from the Nomni Console. For anything else, the steps above should get you there.

You can also email support@nomni.ai or call 1300 445 483.

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