Quick answer: Reservations is no longer available to new customers, and it is retired on 3 November 2026. If you already use it, set up your sessions in Reservations > Reservation Configuration, then on the POS go to Settings > Sync and tap Sync next to Sync Appointment and Reservation Settings.
Reservations is no longer available to new customers. If you use Reservations today, it keeps working until it is retired on 3 November 2026. Your account manager can help you move to another booking option before then.
1) Subscribe
First, let our team know that you wish to subscribe to the Nomni POS Reservations Add-On. The Nomni POS team will provide you with a URL that you can link in your website so that customers can place reservations online.
2) Set up Reservation Sessions
Go to Reservations > Reservation Configuration.
In the Sessions table, create a session for all the periods that you want guests to be able to request a reservation.
Click Save (or Sync Data).
3) Sync Reservation Sessions
On the POS Settings > Sync, tap Sync next to Sync Appointment and Reservation Settings.
You are now ready to take reservations!
For more detailed information, check out our Reservations User Guide.
See also:
How do I take a reservation deposit? : Go to Reservations > Reservation Configuration. Scroll down to Deposit (or go to Settings ).
How do I create blackout dates for reservations?: Go to Reservations > Blackout Dates. Click Add Blackout.
Why aren’t my reservation sessions appearing?: Go to Reservations > Reservation Configuration. Ensure that all the fields are filled in on the Sessions table: Name, Days of Week, Start Time, End Time, Maximum Guests.
How can I accept online reservations?
How do I refund a reservation deposit?: Reservations is no longer available to new customers. If you use Reservations today, it keeps working until it is retired on 3 November 2026. Your account manager can help you move to another booking option before then.
How do I contact a customer who has made an online reservation?
How do I see which tables are available for a reservation?: Reservations is no longer available to new customers. If you use Reservations today, it keeps working until it is retired on 3 November 2026. Your account manager can help you move to another booking option before then.
How do I make a table unavailable for reservations?: A house reservation holds tables back from online booking so they stay free for walk-ins or staff. For example, with 6 tables you can reserve 2 so only 4 can be booked online. Reservations is no longer available to new customers and will be retired on 3 November 2026.
What is the difference between Table View and List View for Reservations?: Reservations is no longer available to new customers. If you use Reservations today, it keeps working until it is retired on 3 November 2026. Your account manager can help you move to another booking option before then.
How do I create a reservation?
How do I customise the reservation emails?: Reservations is no longer available to new customers. If you use Reservations today, it keeps working until it is retired on 3 November 2026. Your account manager can help you move to another booking option before then.
Need help?
Email support@nomni.ai or call 1300 445 483.