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Why aren't my reservation sessions appearing online?
Why aren't my reservation sessions appearing online?

Troubleshoot why reservation sessions may not be appearing online

Kevin avatar
Written by Kevin
Updated over a week ago

When requesting a reservation online, your customers can only request a time that is covered by the Reservation Sessions that you have created in the backend.

If you cannot see the reservations sessions that you have created:

  1. Go to Reservations > Reservation Configuration

  2. Ensure that all the fields are filled in on the Sessions table: Name, Days of Week, Start Time, End Time, Maximum Guests

  3. Click Sync Data or Save

Note that only future reservation times will display, e.g. if it is 12pm, and you are looking at today's reservations, you will not see any time before 12pm regardless of the reservation session you may have created

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