Quick answer: Email ar@nomni.ai to pay or arrange payment. If you have paid, or have agreed a payment with our account team, we can extend your subscription for a short time, usually one week, so you can keep trading. Then close and reopen Nomni POS to clear the message.
This article is for venue owners whose Nomni POS shows an expired subscription or overdue payment message.
Pay or arrange payment
Email ar@nomni.ai with your business name and the invoice you are paying.
If you have already paid, attach the payment confirmation.
Ask for a short extension
Contact Nomni Support and tell us you have paid or have agreed payment with our account team. We can extend your subscription for a short time, usually one week, while payment clears. We can't extend a subscription without payment or an agreed payment plan.
Clear the message on the POS
Make sure the iPad or device is connected to the internet.
Close Nomni POS completely, then open it again.
What you should see: the expired message is gone and you can trade as normal.
Need help?
Email support@nomni.ai or call 1300 445 483. For invoices and billing, also email ar@nomni.ai.