Quick answer: To change the card we charge, log in to Nomni Console and go to Billing > Credit Card. To set up or change a bank account direct debit, email ar@nomni.ai. If a payment fails, Nomni POS shows an overdue message until it is paid.
This article is for venue owners who pay Nomni invoices by card or direct debit.
Change your card
Log in to Nomni Console at app.abacus.co.
Go to Billing > Credit Card.
Enter the new card details and save.
What you should see: the new card listed. Future invoices are charged to it.
Set up or change a bank account direct debit
Email ar@nomni.ai with your business name.
Our account team will set up the direct debit with you.
Never send bank or card details by email or chat.
If a payment fails
Nomni POS shows an overdue payment message. Update your card or contact ar@nomni.ai to pay. Older card charges may show as Liven Pty Ltd. Our legal name is Nomni Pty Ltd.
Need help?
Email support@nomni.ai or call 1300 445 483. For invoices and billing, also email ar@nomni.ai.