Creating a product and adding it to your menu are two separate steps. If you've created a product but can't see it on the menu, it's likely because the product hasn’t been added to the menu yet.
On the Nomni Console, go to Menus > POS Menu
Open your menu's details. If you have multiple menus, ensure you are editing the most up-to-date version.
3. Add your product to a new menu tile.
4. Click Publish
5. On your iPad, perform a Master Sync
Still not showing?
Product status: open the product and check it is active and not hidden. "POS Only" products show on the POS but not online.
Wrong menu version: make sure you published the menu the POS is using, then run Master Sync on the Master iPad first. Slave iPads update from the Master.
Online ordering and kiosk: these use their own menus. Add the product there too and publish. See Which online ordering menu is live?
Price shows differently online: check special pricing or a price for that order type before contacting us.
Still need help?
Message us in chat or email support@nomni.ai with your venue name, the device you are using and a photo of the screen.