Extras (add-ons) are linked options on a product, such as an extra shot or a side. Staff choose them when they add the item to an order.
Before you start
Who: Front-of-house staff.
Device: Nomni POS on iPad.
Permissions and settings: The product must already have extras linked in Nomni Console. If you changed extras in Nomni Console, sync the iPad first (step 1 below).
Make sure the iPad has the latest extras
Go to the top-bar menu > Settings > Sync.
Tap SYNC CHANGED PRODUCTS AND EXTRAS FROM BACKEND.
Wait for the success message at the top of the screen.
Add an item with extras
Go to Point of Sale.
Tap the category, then tap the item.
If the extras screen opens, tap each extra the customer wants, then confirm.
If the extras screen does not open, double-tap the item. Double-tap opens extras only when setting A5. Select Extras/Variants Upon Double Tap is on.
You should see the extras listed under the item on the order, with their prices added.
Print extras on a separate docket (optional)
Go to Settings > System.
Search for C9 and turn on C9. Print Extras Separately.
Send a test order and check the docket.
If something goes wrong
Extras don't appear: run the sync above. On a second iPad, ask the Master iPad to sync, or run the same sync on that iPad.
Double-tap does nothing: check that A5 is on in Settings > System.
Wrong price on an extra: fix it in Nomni Console, then sync again.
Still need help?
Email support@nomni.ai with your venue name, the device you are using and a photo of the screen.