In this article:
About
How to activate POSGate
How to set up the 3/4G fallback connection
How to set your payment terminal to WiFi mode
How to connect to network
How to pair with Abacus POS
How to enable/disable printouts
How to log into the Terminal Management System (TMS)
Troubleshooting
About
Bolt Payments is one of the payment devices that integrate with Abacus via POSgate.
To set it up:
Activate POSgate
Set up 3/4G fallback connection
Set the terminal to WiFi mode
Connect to WiFi network
Reserve IP address at router - you will need an Abacus technician to help you with this.
Pair with Abacus POS
How to activate POSgate
Press the FUNCTION button
Select 2
3. Enter the Access Code (0240)
4. You will be directed to select which interface type you want.
5. Select 4 - POSgate
6. Press Enter, then Skip, then Cancel
Set up 3/4G fallback connection
Press the Circle button (⚫)
Select Terminal
Select Host Comms
Select GRPS
Set the terminal to WIFI mode
Press the Circle (⚫) button
Select Terminal
Select Others
Select Interface
5. Select WIFI
6. Select Server
7. Enter port no. 4643
8. Set POS COMS SS to ON
9. Select SSL Profile Name POSGATE
10. Press Cancel to exit
How to connect to your network
1. Press the Circle (⚫) button
2. Select Terminal
3. Select Others
4. Select Settings
5. Select WIFI
6. Select Scan networks
7. Select your Abacus WIFI network
8. Enter your Abacus WIFI password
9. Press Enter again
How to pair with Abacus POS
Having already connected to the network, go back to the WIFI screen, then:
Select Advanced Options
Select Default IP Configuration
Take note of the device's IP address.
4. In Abacus, go to Settings > Payment
5. Enable Custom Payments
6. Select Ingenico POSgate Payment and select Bolt Payments
7. Enter the payment terminal's IP Address into the grey field beginning 192.168...
8. In the field immediately on the right of it, enter the port number 4643
9. Tap Connect
When you are successfully connected, you will see:
Connected status
Green Ready signal ("R")
Green Terminal Connected signal ("TC")
If any of these aren't showing, contact our support team to help you out!
How to enable/disable printouts
We highly recommend that regardless of your printing settings on the payment terminal, you also have the Merchant Copy set to ALWAYS PRINT on the POS.
This will make it easier for Bolt Payments to support you if there are any charge backs, disputes, or reprocessing.
Enable/Disable Customer Receipts
1. Press the FUNCTION key
2. Enter 16, then press Enter
3. Select whether you want the customer receipt to:
Never print
Always print
Prompt to print for each transaction
4. Press Enter
Enable/Disable Merchant Receipts
1. Press the FUNCTION key
2. Enter 15, then press Enter
3. Select whether you want the merchant receipt to:
Never Print
Always Print
3. Press Enter
How to log into the Terminal Management System (TMS)
1. Press the Function key
2. Enter 102
3. The login process will begin
Troubleshooting
Unable to login or accept payments?
Check your internet connection, and whether you are connected to the POS.
Unresponsive terminal?
Reboot terminal
If your Bolt Payments is not responding, reboot the terminal:
Press and hold the FUNCTION and CLEAR buttons together
Still no resolution?
Change to standalone mode
As a last resort, you can use your Bolt Payments terminal in standalone mode, meaning that you can keep taking payments without it being connected to Abacus POS.
Press the FUNCTION button
Select 2
Enter the Access Code (0240)
You will be directed to select an interface type.
Select 1 - None
Select Skip, then Cancel
