Nomni

Getting Support

Stop the POS logging out, freezing or crashing by fixing the iPad Wi-Fi settings

Fix Wi-Fi drops on your Nomni POS iPad

Fix Nomni Console or back end login problems in Safari

You can log in on another browser but not Safari

Find the Device Register Code on your iPad so Nomni Support can connect remotely

How to find your Device Register Code on Nomni POS

Step-by-step fix when your kitchen display shows CONNECTED: NO or orders stop appearing

Nomni KDS not getting orders from the POS (CONNECTED: NO)

Check LOCATION, ORDER TYPES and the held-order settings when only some orders show on the kitchen display

Some orders or items are missing on the Nomni KDS

Use Export Data and Recover Data to reinstall the app or move to a new iPad safely

How to back up and reinstall Nomni POS without losing data

Turn on B7 or give staff manager approval so they can open the cash drawer

Staff can't open the cash drawer on Nomni POS

If your cash drawer keeps opening, or it won't open

Cash drawer troubleshooting

Nomni Console Sync Troubleshooting

Losing orders? Here's some possible reasons why.

KDS Connection Troubleshooting

Kevin Cheav

Lucien Hopkinson

Troubleshooting

Kitchen or bar printer stopped printing, orders stuck, or only one section not printing on Nomni POS: what to check, step by step.

Printer not printing? Orders not printing to the kitchen or one section

Why a docket goes to the counter or default printer, and how to send it to the right one

Dockets printing on the wrong printer

Step-by-step checks when Nomni POS shows ERR_ILLEGAL for an Epson printer

Epson printer error ERR_ILLEGAL on Nomni POS

Recalibrate a Zebra ZD410, ZD411, ZD4110 or ZD4111 label printer when labels come out wrong

Zebra label printer printing blank, skipping or half labels: calibrate it

Epson TM-82II Troubleshooting

Printer Status Explained

How can I troubleshoot and resolve printer disconnection issues on the Nomni POS system?

Printers

Ensure your master and slaves are connected

Master and Slave connection troubleshooting

POS Troubleshooting

How to Access Live Chat Support

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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