Online Ordering
Let customers place orders from their web browser
By Kevin and 3 others4 authors228 articles
- Why the "order ready" email goes out when the kitchen marks it ready, not at pickup time
- Nomni Ordering updates, October 2026: hours per order type, Room Service, prep time by cart value and more
- Nomni Ordering: what's changed in August and September 2026
- Roll'd Uber Direct delivery emails now show the selected time
- Nomni Ordering fix, October 2026: rejecting and refunding split-payment orders
- Guest check-ins from your online store
- How to set up and manage a Link Store (catering store)
- Online Store Configuration: every setting for your online ordering store
- How to set up and go live with online ordering, and add it to your website
- How to show reorder and AI recommendations on your online store
- How to offer Room Service as an online order type
- How to set fees, messages and limits for delivery, pick-up and eat-in (Order Types Configuration)
- How to add Google Analytics and Meta Pixel to your online store
- Shared Cart
- How to find your online store link and QR code
- How to create a customised URL for your online store
- Mobile Digital Menu
- How to turn off Guest Check-In
- Operation guide for online ordering
- How to Create QR Codes for Table Ordering
- Nomni Ordering updates, October 2026: faster menus, perks at checkout and reservation phone numbers
- How to change the logo, banner and colours of your online store
- How to set up online ordering in the Nomni Console: the 7 setup steps
- Why can't I pay by card when Apple Pay is shown in Nomni Ordering?
- Refunds for online orders: who refunds and how it is split
- Nomni Ordering 1.10.1: card entry hidden where Apple Pay is shown
- Why does a Nomni Ordering site say "Access to this site has been blocked"?
- How to print Nomni Ordering orders through Nomni POS GO
- How to browse the menu and order on a Nomni Ordering site
- How to import coupon codes in bulk in the Nomni Ordering console
- Lightspeed (Kounta) integration settings in the Nomni Ordering console
- How to edit a menu category in the Nomni Ordering console
- How to see and override stock levels from your POS (Stock Report)
- Your console Dashboard and setup checklist
- How to choose a store (All Locations/Global or one location)
- How to let customers split a size into parts (half & half products)
- How to change the language on your ordering site (for customers)
- How to fix orders not arriving or not printing
- How to limit who can open your console or ordering site by IP address (Site Access)
- How to use the Nomni Ordering printer: status, pause, prep times and SMS
- How to import your POS menu into Nomni Ordering now or on a schedule
- How to edit the emails Nomni Ordering sends to customers (System Email Templates)
- Deliverect and Nomni Ordering: how the integration works
- Daily, W/M/Y and Advanced reporting dashboards
- Tip Report: see tips on Nomni Ordering orders
- How to change your own Nomni Ordering console password
- How to enter the SMS verification code when signing in to the Nomni Ordering console
- Deal Type Three: Buy X get cheapest free
- Why am I locked out of the Nomni Ordering console after failed sign-in attempts?
- How to reset a staff member's password or add a user (Nomni Ordering console)
- How to place a test order on your online store
- Why didn't my password reset email or verification code arrive?
- Why can't I log in to the Nomni Ordering console?
- Why is Uber Direct delivery unavailable at checkout?
- How to see the fees taken from your orders (Payout Report)
- How to find your store link and make a QR code (Nomni Ordering console)
- How to set a special price for certain times or dates (Price Overrides)
- How to bulk import and export your menu with CSV files (Nomni Ordering console)
- How to start, join and close a tab when ordering at a venue
- How do I refund an order from the Nomni Ordering console?
- How to remove your Nomni Ordering customer account
- How To Set Up Coupon Deeplinking And/Or Availability for Nomni Ordering
- Next Round
- How to setup Price Override
- How do I change the order of my products on my menu?
- Why aren’t my products showing in the front-end?
- Why can’t I add pricing to my product?
- Coupon Code Text Field
- How to navigate orders in the Nomni Ordering Console
- How will customers know about their order?
- How do I print my orders at the time of the pre-order being placed and closer to the order ready time?
- Why am I not receiving emails of my order confirmation?
- How to let customers change their order
- How to stop customers ordering from the wrong store location on your menu site
- How do I cancel an order?
- Nomni Procure
- Facebook Pixel Tracking
- Bepoz POS Errors
- Order Redundancy Feature
- Shiji POS integration
- Impos via Doshii Integration
- AfterPay
- Tabs as a Payment Method
- How to pay with Nomni Loyalty
- How to fix a lost Stripe Secret API Key
- How to switch ON or OFF CASH payments - (COD)
- How to generate and manage API keys for eWAY
- Nomni Ordering Payments Verification Process
- SMS Verification - Fraud Deterrent Tool
- Why move to Nomni Ordering Payments Powered by Stripe now? And how to apply?
- Nomni POS Stock Management, Important keynotes/limitations & Held Orders
- How to verify menu attribute groups, categories and products
- How to verify store/location data and online hours
- Inventory Stock Management
- Category Lead Time
- Products status on import
- Drive Yello On-Demand Delivery Service
- DoorDash Drive - Threshold Amount for Car Feature
- Uber Direct Merchant & Customer Workflow + Support
- Door Dash Drive Support Guide
- DoorDash Drive - Refund Matrix and Merchant Portal
- Best Delivery Practises (Self-Delivery)
- How to turn the DoorDash Drive integration on or off
- How to set up self-delivery with your own drivers
- ANZ Uber Direct Merchant Support
- Best Delivery Practices (DoorDash Drive)
- How to handle and avoid chargebacks
- What is a Chargeback?
- DoorDash Drive Merchant & Customer Flow
- Product Reporting
- How to re-order and check Order History as an end Customer
- How to view customer details and order history
- How to export customer data
- Category Reporting
- How to view order reports and order history
- Dashboard, Orders, and Customer Data Reporting Video Guide
- Nomni Ordering Payments Payout Reporting
- Tips for Success for your Online Ordering
- How to promote your online ordering: 25 ways (with checklist)
- Watch Video on How To Promote Your Online Ordering
- Deal Type One: Fixed Price
- How to create coupons
- Member Only Coupons
- How to SMS Customers
- How to Use Near Field Communication (NFC) Technology - Tap to Order
- Order Processor (Web-Based View)
- Why does my online ordering say "Online Ordering at this Location is Currently Offline"?
- Hardware Check for WiFi authentication
- Customer Tax Invoices
- Menu Coursing - Order Queue for Table
- How to add or remove side sell items on a product
- How to create deep links
- Product Collection/Fulfilment Range
- Category prep-times for different categories
- How to add or edit a product and price
- How to add Special Instructions for Cart and Products
- How to create and edit attributes
- How to snooze menu items (mark them temporarily unavailable)
- How to upload CATEGORY images
- How to Turn on Smarter Upsells
- Images Specification Guide
- Deal Type Two - Free Product
- Anonymous Phone Number + SMS Notifications
- Delivery Settings
- Room Service Settings
- Pick Up Settings
- What can be customised on the new User Interface (UI)?
- How to Upload Product Images
- Allergen Symbols
- Site Name for Mobile and Desktop
- How to add or update terms and conditions
- How to Update Email Templates
- Promo Box Pop Up
- How to Create Delivery Zones
- How to Hide Estimated Delivery or Pick Up Times
- How to add or update delivery suburbs
- Checkout Page - Required Checkbox, Show Special Instructions in Checkout
- Payment Checkout page
- How Table Ordering Works
- Table Ordering QR codes
- Dine In Settings
- Different Prep-times for Different Categories
- How to Change Category Display Order
- How to Switch ON or OFF Timed Menus, Happy Hour, Availability
- How To Create Sub Categories
- How to activate Tipping feature
- Location Confirmation
- How to Update Trading Hours
- How to turn on HOLIDAY SETTINGS and PUBLIC HOLIDAY surcharges
- How to Update Store Details
- How to set up prep times (per method)
- How to Hide Methods
- How to hide the customer email address or mobile number on the checkout page
- How to set up a new user and allow permissions
- Pre-order time intervals and Maximum days ahead on Pre-Order Calendar
- POS Migration
- Why isn’t my Google Food Ordering working?
- How do I change time zones on my printers?
- Where can I buy a replacement cable for my printer?
- How do I hide "Skip to Menu" options?
- How to update your store's email addresses in the Nomni Ordering console
- Marketing your Online Ordering
- How do I handle running out of a product?
- Oracle Simphony POS
- Demo sites
- How do I receive a copy of the email confirmation for each order?
- How do I change my URL and how create a C-NAME Vanity URL?
- How to use multiple printers with mesh printing
- Menu Optimisation - Increase Sales & Spend
- How do I close my online store?
- How to stop online orders on days you are closed
- How to close your online store for one day (Blockout Dates)
- Why does my online store say closed during opening hours?
- How to change your online store's opening hours
- How to set up split opening hours for Nomni Ordering
- How to temporarily close your store or change its availability
- How do I set a different bank surcharge for online orders?
- How to set the minimum spend for online orders
- How you get paid for online orders
- How to let customers order now and pay later (Pay Later)
- How to set up Nomni Pay for online ordering: transactions and payouts
- How to let customers pay at the counter or table (Pay Later)
- How to download your monthly online ordering fee statement (Nomni Fee Statements)
- How to set up Xendit payments for online ordering
- How to set up Windcave payments for online ordering
- How to make some tables pay online when they order (Pay Later: Exclude Table Range)
- How can I troubleshoot missing refund buttons or refund issues in the Nomni system?